Objectives
- Improve communication skills: language competence, active listening, digital competences and use of social media;
- Create a friendly environment and promote a positive communication, interaction and relationships with patients and their family;
- Develop intercultural communication, and culturally sensitive and compassionate care and relationships with the patient and their family, based on respect, acceptance, mutual trust and empathy;
- Learn to cooperate in a team, in a multicultural context.
Learning Tools
- Intercultural Communication
- Culturally sensitive compassion, respect and acceptance
- Client (and family) involvement
- Working in multicultural teams
